CS Internal
Koterie / Customer Service
Internal Use Only
Log a CS case
Use this form to log cases from TikTok DMs, Instagram DMs, or any other channel. The customer will receive an auto-confirmation email once submitted.
Heads up: Submitting this form will send an auto-confirmation email to the customer. Make sure the email address is correct before submitting.
Logged by
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Customer details
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Enter a valid email address
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Delivery address
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Case details
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Case logged
The case has been added to the Sheet and the customer has been sent an auto-confirmation email. Check #customer-support on Slack for the full case details.